IT that keeps East Texas businesses running.
Your computers, network, phones and security, managed by a local team in Tyler. Monthly plans or hourly help.
- Windows
- Microsoft 365
- Google Workspace
- Apple
- Ubiquiti
- Fortinet
- Synology
- Lenovo
How it works
Review
We look at your computers, network, security and the way your team works, then tell you what we found in plain English.
Fix & secure
We clean up what’s broken, close the security gaps and put monitoring and backups in place.
Manage & support
We watch it all 24/7, patch every week and answer the phone when you need us.
What we handle
Managed & hourly IT
Most small businesses don’t have an IT department, or the one person who handles it is already buried. We take it off your plate with monthly managed plans or straightforward hourly support.
- Remote monitoring. We watch your computers and servers 24/7 and hear about problems before they become outages.
- Patch management. Windows and application updates scheduled and applied for you every week.
- Security. Antivirus, endpoint detection and response, firewall and email security managed together.
- Managed backup. Your data backed up, monitored and tested so it’s there when you need it.
AI & business automation
AI that works inside the software you already use. No new system to learn, and nothing changes without a person approving it. We connect AI to your business systems and automate the reports and paperwork that eat your team’s week.
- Connected to your systems. We link AI to the tools you already run, like your accounting, ticketing, monitoring and Microsoft 365, through secure, permissioned connections.
- Reports that build themselves. Monthly tax filings, reconciliations, commission and inventory reports pulled straight from your accounting data.
- Paperwork, automated. Statements, dispatch sheets, pricing boards and vendor lists generated on schedule instead of by hand.
- A person stays in charge. AI drafts and prepares. Anything that sends, posts or changes data waits for your approval.
Cybersecurity
The right security lets you stop worrying about threats and get back to work. We layer protection across your network, devices, email and buildings.
- Managed firewall. Next-generation firewalls configured, monitored and kept current. Your first line of defense.
- Antivirus and EDR. Endpoint detection and response that stops ransomware and suspicious activity, watched 24/7.
- Email security. Phishing and impersonation protection that catches what spam filters miss.
- Device monitoring. Know what’s on your network, enforce policies and flag unusual activity.
Network design
A good network balances speed, security, redundancy and cost. We design and build it around how your business actually works.
- Servers. A central home for your files, applications and data so your team can share and collaborate.
- Internet and backup internet. Primary and failover connections so an outage doesn’t stop your day.
- NAS storage. Network storage for centralized files, backups and secure remote access.
- Wi-Fi. Fast, reliable wireless with full coverage across your office or campus.
Cloud & Microsoft 365
Cloud services can be hard to pin down. We help you decide what belongs in the cloud, move it there safely and keep it managed.
- Microsoft 365. Email, Teams, OneDrive and SharePoint set up, secured and managed.
- Cloud migration. Move email, files and applications without losing data or a workday.
- Backup and recovery. Cloud and on-site backup for computers, servers and Microsoft 365.
- Cloud storage. Shared storage your team can reach from anywhere, with the right permissions.
Business phones
Your phones need to work in the office, at home and on the road. Our cloud phone system does all three, usually for less than traditional lines.
- Full-featured phones. Desk and cordless phones with transfers, ring groups, paging and an auto attendant.
- Mobile and softphone. Answer your business line from your cell or computer anywhere.
- Voicemail and fax to email. Voicemails and faxes delivered straight to your inbox.
- Conferencing. Conference lines for calls with your team, customers and vendors.
Hardware
We quote, buy, install, maintain and repair the hardware your business runs on, and support it after the sale.
- Laptops, desktops and tablets. Business-grade devices set up and ready to work on day one.
- Network equipment. Firewalls, switches and access points sized for your space.
- Long-range wireless. Point-to-point links and outdoor access points for large properties.
- Cameras. Indoor and outdoor cameras with network video recorders.
Software support
Current software keeps your business protected and productive. We maintain the applications you depend on today and plan for what’s next.
- Support and maintenance. Troubleshooting, updates and fixes, hourly or as part of a managed plan.
- App integrations. Get your applications talking to each other so nobody retypes data.
- Product migration. Move to new software without losing data or disrupting your team.
- Licensing. Microsoft and other business licenses purchased and managed for you.
Managed web hosting
Your website is often the first thing a customer sees, and an outdated one is an easy target. We host it on fast, secure infrastructure and handle the upkeep.
- Fast, secure hosting. Enterprise hosting with a global CDN and a web application firewall in front of every site.
- Updates handled. WordPress, themes and plugins updated on schedule, critical security patches fast.
- Daily backups. Your site backed up every day, with restores when you need them.
- Monitoring. Uptime and malware monitoring so we hear about problems first.
Why Edge Networks
A team in Tyler
Real people you can call, who can be on-site across East Texas.
One call for everything
Computers, network, phones, email and website. No finger-pointing between vendors.
Proactive, not reactive
We fix problems we see in monitoring before they cost you a workday.
Security built in
Firewall, endpoint protection, email security and backup come standard on managed plans.
AI that does real work
We connect AI to your systems to automate reports and busywork, with a person approving every change.
Hourly when that fits
Not ready for a plan? Pay for the time it takes, with no contract.
Trusted by local businesses including
Get started
Tell us what’s going on and we’ll recommend what fits. No pressure, no jargon.
Already a client?
Open a ticket in the customer portal, email support@edgenet.works or call the same number.
5380 Old Bullard Rd, Suite 600-313
Tyler, TX 75703
On-site across Tyler and East Texas. Remote support nationwide.